Cancellation and Rain/No Show Protection

Penguin runs rain or shine, and we encourage riders to try a rain course at some point during their track experience. It's a fantastic way to focus on proper technique and can serve as an excellent learning tool.  In recent years we've updated our cancellation policies in order to give riders better options in the event that they need to cancel an event reservation for any reason.  Registering early saves money and guarantees your spot (or your rental bike).


Tuition Rain/No Show Protection (This benefit is automatically included for LTF Plus Members)
This option is available for most events for $25 and is available for all registrations 10 or more days in advance of the event.   For $25, riders get a 90% tuition transfer credit if they do not show up at an event for ANY reason.  No notice is needed, and the credit will be issued within 5 days of the event.  Riders should notify Penguin by email no later than 48 hours after the event to claim their credit.  Register early and save!  

Bike Rental Rain Protection Motorcycle Rentals have a separate Rain Insurance Policy for $50.  If you are renting a bike, you need to select "Rain insurance with bike Rental" in order to cover the bike rental.  Cancellations less than 10 days from the event give the insurance holder 80% credit on the rental fee.

Tuition Rain/No Show Protection (automatic for LTF Plus members)

 Time before event  With $25/day Rain-No Show Protection  Without Rain-No Show Protection
     
 10 or more Days   Full refunds available (minus a 5% processing fee)   Full refunds available (minus a 5% processing fee)
    100% Penguin Account transfer credit available   100% Penguin Account transfer credit available
     
 9 Days or less   90% Penguin Account transfer credit available   No credits or refunds available
    No refunds available  

Rental Bike Rain/No Show Protection
Note: Rental gear (leathers, boots, etc...) is fully refundable (minus a 5% processing fee) for all customers

 Time before event  With $25/day Rain-No Show Protection  Without Rain/No Show Protection
     
 10 or more Days   Full refunds available (minus a 5% processing fee)   Full refunds available (minus a 5% processing fee)
    100% Penguin Account transfer credit available   100% Penguin Account transfer credit available
     
 9 Days or less   90% Penguin Account transfer credit available   No credits or refunds available
    No refunds available  
    
    To put in a cancellation request, please email your name & requested date to: info@penguinracing.com 
    All requests will be responded to and confirmed in 5 days or less.
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    (Mailing Address Only) Penguin Roadracing School, 105 Baldwinville Road, Winchendon, MA 01475
    info@penguinracing.com  978-400-8204
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